Dear Jeri,
Your customer service to me far outweighed any other received in my search for a TV console. You stayed with me, and I felt comfortable. You explained the plus and minus of products for my needs, products that could be delivered from the store. You gave me a photo copy and information allowing me time 'to think it over'. That was a great help in arriving at a decision.
On time, the two delivery men were efficient and careful getting the furniture in place. Appreciate them.
The console with TV on top and components in place is a fine addition; an up-grade to the living room.
Thank you for your kindness, attentiveness, and making serious shopping a pleasant experience at Pedersen's.
Sincerely,
June Ferguson
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
To the owners of Pedersen's:
I wanted to tell you how satisfied I am with the furniture I purchased from your company and how helpful Jeri Nelson, your interior designer, was. She had many great ideas for making our home exactly what we wanted. Also, the crew that delivered the furniture took great care bringing it into our home and setting it all up.
You have a very professional staff and I compliment them.
Nancy Clift
Napa
