Complete customer satisfaction has always been our top priority.
Complete customer satisfaction has always been our top priority.
Our experience at Pedersen’s has been wonderful. We have enjoyed our relationship with Loralai, as she has guided us through the phases of the Masterplan Program for our newly remodeled home in Santa Rosa. We are very pleased with how everything has turned out, and appreciate the time Loralai has taken to ensure an outcome that we find completely comfortable for our taste. The quality of Pedersen’s Furniture is clearly one of the reasons we chose to work with them. Thank you to all who have made our transition so enjoyable. We now look forward to settling in and sharing our lovely setting with friends and neighbors.
Chris & Nancy
Just wanted to let you know that Mike and Joe delivered all the furniture this morning. They were great and the furniture looks absolutely fabulous in the house. All the colors work perfectly and the sofa and dining chairs are just as comfortable as I remember them. Thanks once again for all you help with this.
About 5 weeks ago, I became a customer of your fine store, as I needed new furniture for my living room. I discovered that what works in a So Cal beach town doesn’t necessarily translate into other areas. Accompanied by my son in law, we entered Pedersen’s showroom and started browsing. That was when Katie Garman entered the picture, offering her help if needed.
Not only was Katie helpful, she answered all our questions and pointed out some of the services that Pedersen’s provides. Most important to me was that Katie was never pushy and never put her own tasks ahead of mine.
Katie Garman brings her considerable knowledge and enthusiasm to every aspect of her job. You sense that she loves what she is doing. To conclude, Katie has made my experience at Pedersen’s an extremely rewarding one.
We recently purchased our family room furniture. Pedersen’s is truly first class. Our designer Katie Garman helped us immensely with color selection and sizes, which we could not have done without her. We are so pleased and now love our family room.
I found my shopping experience at Pedersen’s to be professional, commitment oriented, beautifully designed, of impressive quality and quite personable. Thank you Marci for making my previously unthemed and mismatched living room into a comfortable craftsman showpiece
I think Pedersen’s is the best furniture store in all of the bay area!
We came to Pedersen’s because we have a large living room space we didn’t now what to do with. The possibilities were endless, which made us feel overwhelmed. With Pedersen’s in-home design consultation ideas presented to us, we were able to narrow down the look we wanted to achieve. The little touches pulled everything together to make our living room a dream come true.
My wife and I were delighted to discover Pedersen’s when we moved to Sonoma County, and grateful for the experienced assistance we received from Mary and Sarah. Using their design services through the “Masterplan” program reassured us that we were making the right choices for our new home, and we are very happy with the end result. From the first visit, our preferences were clearly heard and we were quickly steered to pieces and fabrics that worked perfectly with our existing furnishings. Even the waiting time for special orders was short, and delivery very professional. We recommend Pedersens’s highly, for major furniture purchases or just the perfect accessories to complete a room. They have so many choices, and the friendly and expert guidance to meet the needs of every customer.
Thank you so much Mary. I see the light at the end of the tunnel for that room. We just had 14 people in the room and they all loved it. It is fun to have great furniture that is nice looking and comfortable, too. We appreciate all your help in making it such a special place for friends and family to gather.
We had dreams of enlarging our kitchen for years and had our eye on a beautiful Stickley dining set we had seen at Pedersen’s. Mary Marson was so helpful with the final details of our choice of wood, stain color, choice of chair style, and color of leather seats. She arranged furniture in the store to give us good visuals and made a trip to our home to confirm our choice of colors. She also helped with the choice of paint colors for the walls in our kitchen. My husband and I are so happy with the final result and know we will be enjoying many years of entertaining and using this beautiful new space and table.
I found my shopping experience at Pedersen’s to be professional commitment oriented, beautifully designed, of impressive quality, and quite personable. Thank you for making my previously unthemed and mismatched living room into a comfortable craftsman showpiece!
From start to finish, our experience with Pedersen’s Furniture was superb. I went into the store in early September to look for a new sofa. I was greeted by someone and asked if I wanted help. The help I received was knowledgeable and friendly. The salesperson spent a lot of time with me talking about our living room and the changes we were interested in making.”
“We decided to sign a contract for the Masterplan Design Service and ended up extremely satisfied with the process. Two designers came to our home to take pictures and measurements. We worked together on fabric selections and they drew up a number of different “to scale” furniture layouts for us to consider.”
“Not only did we purchase new furniture but we were assisted with reupholstering a chair we already owned. The delivery of our new furniture was on time and the drivers even removed our old sofa for us. The result was that everything came together on the same afternoon, at a time that worked perfectly for us.”
“I can’t speak highly enough on the way Pedersen’s does business. They carry high quality furniture and give excellent service. They listen and then work to fulfill your objectives. I still can’t believe that this all happened in only 3 months. We are thrilled with how our room turned out. We highly recommend Pedersen’s and would return to do business in a minute.
It was a pleasure to work with Katie. She is very professional and a talented designer. Katie did a wonderful job transforming our challenging living area into an attractive, inviting and comfortable space. Katie solicited our input and created a design that met all our needs. She brought the project in on time and within budget. She was very flexible and communicated with us frequently throughout the project’s duration. We look forward to working with her again on other projects in our home. Without any reservations, I recommend Katie highly.
When I decided to redecorate, I knew that my first step was to contact Pedersen’s. They have a large and diversified selection of quality furnishings, and that’s what I needed. I was immediately connected with a designer, Mary Marson, who made my beautiful transformation possible. She listened as I described my preferences and lifestyle. Ultimately she came up with a floor plan that encompassed all my needs and desires. Together we chose furniture, fabric, and accessories, all at Pedersen’s. It was convenient and hassle free. They were also able to take care of my window and floor treatments. My rooms are now transformed and I couldn’t be more pleased with the outcome and the experience! WOW!!!
Thank you all.
We knew it was time to make major changes to our home of nearly 20 years. We needed paint, refinish the hardwood floors, install new carpet and purchase new furniture. But we didn’t have the experience to decide on colors and styles. So, when we saw Pedersen’s ad in the paper regarding Master Plan, we knew this was worth looking into. Our consultant, Mary Marson, worked with us and developed a plan that thrilled us and we began to transform our house into a beautiful home! We are totally satisfied with the result.
Mark & Aimee
My wife and I were beginning to look at a replacement for our existing family room couch. [To be frank, as a result of our previous experience furniture shopping our current couch is over 20 years old and shows it. Just didn’t want to face the prospect of finding replacement!] We expected to be visiting multiple stores over the next few weeks, but with one stop at Pedersen’s and with Pam’s help, we made our purchase and added a chair also. Pam was very professional and courteous and helped us understand the basics of couch design and features. She also took the time to make sure we understood all the options and possibilities in order to make the right choice for our home. She is a credit to your company and a fine representative. We are already looking at possibly updating another room after the holidays.
Mark & Janet
Our experience at Pedersen’s has been wonderful. We have enjoyed our relationship with Loralai, as she guided us through the phases of the Master Plan for our newly remodeled home in Santa Rosa. We are very pleased with how everything has turned out, and appreciate the time the designers have taken to ensure an outcome that we find completely comfortable for our taste. The quality of Pedersen’s furniture is clearly one of the reasons we chose to work with them. Thank you to all who have made our transition so enjoyable. We now look forward to settling in and sharing our lovely setting with friends and neighbors.
Mark & Chris
Dear Mr. Pedersen,
We are writing to commend your interior designer, Jeri Nilson. She has transformed our office and living room to beautiful, yet functional, spaces. We never worked with a designer before and actually had a few qualms–would she pressure us to buy too much, would our room be what we envisioned? But we were stumped as to how to design our rooms. Luckily, we met Jeri when we came to your showroom. She immediately put us at ease with her warmth and kindness. First she helped us to design our office – furniture, window coverings, and even the color of our walls. The final result is beautiful–it’s now a serene, functional place to work. After that, we were sold and had Jeri come and look at our living room. She transformed that space to flow better and provide more seating. Again through her recommendations on furniture and window coverings the room was transformed to be an elegant, but comfortable room to entertain our guests. We love it!
In the future, we will not hesitate to come back to redesign more of our rooms. And you can be certain that is Jeri that we will call. In addition to being a talented designer, she also is kind and takes the time to remember those little things that are so important to you (like the name of your dog, or something happening in your life that you just happened to mention to her). You don’t always find talent and great people skills in one person, but you definitely have that with Jeri. We will not hesitate to recommend her to our friends.
We look forward to doing more business with you in the future.
Richard & Gaylee
Hi Jeri, Rick and I would like to thank you again for all your help in selecting a new sectional sofa for our living room. If it wasn’t for your help I would still be looking for the right sofa. I love the sectional. It really is the perfect size for our room and I love the Sunbrella fabric. I haven’t sat on the sofa much because it is just too pretty, but I will. The two men that delivered our sofa were nice and very helpful. Over all it was fun doing business with Pedersen’s and the next time Rick and I are in the market for a new piece of furniture we will come back. Thanks again for your kindness and help. If you are in our neighborhood I would love to show you just how great the sofa looks.
Rick & Nancy
Pam was an excellent partner in helping us choose the furniture for three entire rooms in our new home. She was able to translate our design interests into appropriate pieces, was able to complement our few existing pieces, and was able to assist us with the most difficult part of purchasing upholstered furniture-the fabric and colors selection! If you are looking for a consultant for either a single piece or an entire home, you should feel comfortable with Pam as your guide.
Saul & Dolores
Sue and I had an idea of how we wanted to redo our family room. We heard that Pedersen’s had a good selection of quality furniture to choose from, so we started there. We were planning a complete makeover, so when Katie mentioned that Pedersen’s could provide interior design assistance, we jumped at the chance. The designer came to the house, took photos of the present layout, talked to us about our thinking, came up with a plan and presented it to us. We gave our feedback and finalized the plan. The nice part is that there was no pressure to buy everything new. We integrated many of our existing pieces into the design. The real excitement came when the furniture arrived and we saw the final result. It was exactly what we were looking for. We’ve had several parties since and everyone was blown away by the new look. It was a great experience for Sue and I. We were very pleased with the professionalism of all the Pedersen’s staff from sales to design to the people who delivered the furniture. Great job!
Tom & Sue
I’ve found her! She’s a Pedersen’s interior decorator and she does it all. Mary listened, took pictures, and asked pertinent questions, getting a real idea of what I would like. She re-did my living room and family rooms and I couldn’t be more pleased. The furniture and accessories are beautiful, comfortable, and appropriate, scaled to my room and correct for my lifestyle. And the colors!! They are warm and inviting and everyone who comes in is impressed… Mary stayed in contact throughout, letting me know what was happening. She is very easy to work with, knowledgeable, polite, and friendly. The delivery was on time, efficient, and pleasant. Thank you Mary and Pedersen’s, for a very good experience.
When we decided to update our living room, dining room and family room, we wanted to stay local and Pedersen’s was our first choice! We are glad we went with them! Working with Marci has been wonderful! She helped us choose furniture, carpeting, accessories and paint colors and we were absolutely thrilled with the results! We really didn’t have a clear view of what we wanted to do, and she helped to get us there. Michele did our window treatments, and again we couldn’t be happier with the results and found her so great to work with also. The few glitches we had were dealt with promptly and professionally. When we needed other professionals (painter, etc.), Marci was right on it with her referrals! Pedersen’s absolutely stands behind everything they sell and we wouldn’t hesitate to recommend them – we already have! Marci and Michele are decorating rock stars! We love our rooms!
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